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Privacy Policy

How we collect, use, and protect your information

Last updated: March 28, 2026

Privacy at a Glance

koalista.com is a professional platform for property developers and brokers. We do not sell your data to third parties. Your information is used solely to provide and improve our services.

1. Our Platform and Users

koalista.com is designed exclusively for property developers and real estate brokers. We provide market intelligence, property analytics, and collaboration tools to help professionals manage projects, close deals, and make informed investment decisions.

We do not sell, rent, or trade your personal data to third parties.  Your information is used solely to provide and improve our services. We believe in building trust through transparency and responsible data handling.

2. Information We Collect

Account Information: When you register, we collect your name, email address, company information, phone number, and professional details to verify you're a qualified property professional.

Usage Data: We collect information about how you use our platform, including pages viewed, search queries, property interests, time spent on features, and interaction patterns.

Technical Data: We collect IP addresses, browser type, device information, and other technical details to ensure platform security and optimize performance.

Communication Data: We store communications between you and our platform, including support inquiries and messages sent through our system.

3. How We Use Your Information

Service Delivery: We use your information to provide platform access, deliver market analytics, generate reports, and ensure you receive relevant property insights based on your professional interests.

Platform Improvement: Usage data helps us understand how professionals interact with our tools, allowing us to enhance features and develop new capabilities.

Communication: We may contact you about platform updates, new features, or important announcements. You can opt out of marketing communications at any time.

Security: We use your information to verify identity, prevent fraud, and ensure platform security.

4. Cookies and Analytics

By using our platform, you consent to our use of cookies and analytics tools.

Essential Cookies: Required for authentication, security, and basic navigation. These cannot be disabled while using our service.

Analytics Cookies: We use analytics tools (including Google Analytics) to understand user behavior and improve the platform.

Preference Cookies: These remember your settings and customizations for a personalized experience.

5. Data Sharing

We do not sell your personal information.  We may share data only with:

Service Providers: Trusted providers who help us operate the platform (hosting, analytics, email delivery) under strict confidentiality agreements.

Business Transfers: If we merge with or are acquired by another company, your information may be transferred but will remain subject to privacy protections.

Legal Requirements: We may disclose information if required by law or court order.

6. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption and access controls. We regularly update our security measures to protect against unauthorized access.

We retain your information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information for legitimate business purposes.

7. Artificial Intelligence and Data Processing

koalista.com utilizes modern AI models to provide investment analysis, market insights, and property recommendations. Our use of AI is strictly limited to analytical purposes related to real estate projects and market data.

No Personal Data in AI Processing: We do not transmit personal user data, account information, or private communications to AI models. AI analysis is performed exclusively on property data, market metrics, and publicly available project information.

No Model Training on Customer Data: Your data is never used to train, fine-tune, or improve AI models. We use commercially available AI services under enterprise agreements that prohibit the use of input data for model training.

Transparency: AI-generated content on our platform is clearly identified as such. We recommend treating AI-generated analysis as one input among many in your professional decision-making process.

8. Your Choices

Account Management: You can update your information, modify preferences, or close your account through your dashboard.

Communication Preferences: You can opt out of marketing communications while maintaining your account. Essential service communications will continue.

Data Requests: Contact us if you need to access, correct, or delete your personal information. We will respond within a reasonable timeframe.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. For significant changes, we will notify you via email or platform notifications.

Your continued use after updates constitutes acceptance of the revised policy.

Privacy Summary

We do not sell your data to third parties

Platform exclusively for property developers and brokers

Transparent data practices

Secure storage with industry-standard protection

You can manage, export, or delete your data

Questions about our Privacy Policy? Contact us through our support channels.